You Should Know About CS11 Error Amazon App

Users reported that they encountered an CS11 Error Amazon App when using different Amazon apps (Amazon Prime and Amazon Shoppers). This error is most commonly reported on Apple devices such as iPad and iPhone. However, there have been some incidents reported on Android platforms as well. Problems arise when the user launches Amazon App or attempts to access certain actions such as the Amazon Shopping app’s cart and accounts sections.

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The following are the most common causes of Amazon app CS11 error, in addition to Amazon server outages:

• Older Amazon App: The Amazon servers might not allow access to an app if it isn’t updated to the latest build. This could lead to the CS11 Error Amazon App.
• Corrupt Installations of the Amazon App. If the installation of Amazon app is corrupted, it may cause CS11 error. Certain modules of the app may not be available or executable.
• Restrictions From the Network Firewall: An error could occur if a firewall (like PiHole), blocks the Amazon app (like Amazon Shoppers), from accessing its servers.

Amazon App Update to the Most Recent Build

An CS11 Error Amazon App may occur in an Amazon app (like Amazon Prime or Amazon Shopping). If the app is out of date, it could be incompatible with Amazon servers. The CS11 issue can be resolved by updating the Amazon app to its latest version. However, before you do that, ensure the Amazon app is compatible with Amazon servers. Amazon has restrictions on certain apps being used on older devices or phones.

1. 1. Open the Apple App Store, and search to find the Amazon App (like Amazon Prime).
   2. Next, open the Details webpage of the app to verify that the app has been updated. The App Store also offers the Updates tab where you can check for any app updates.
   3. After updating, restart you iPhone. After restarting, verify that the Amazon app has not encountered the CS11 error.

Install the Amazon App

CS11 Error Amazon App could be caused by a corrupted installation. Reinstalling the Amazon App may resolve the problem.

1. 1. 1. Start the Apple App Store to search for the Amazon app that is not working (like Amazon Shopping).
      2. Open the Details page of the app and click Uninstall (or Disable, if it is already installed). Long-press the app icon on your iPhone’s home screen to uninstall it.
      3. After the Amazon app has been removed, restart your iPhone. After restarting, reinstall Amazon app from the App Shop.
      4. Launch the Amazon app that is causing the problem and verify that it has cleared of the CS11 error.

Disable Network Firewall, or add Amazon Exceptions the Firewall

If the firewall of the network (such as PiHole), is restricting access to the app’s servers or domains, you may see the CS11 Error Amazon App message. This can be solved by disabling the network firewall and adding an exception to allow access to required Amazon domains. We will explain how to disable PiHole (a type network firewall) on Windows. You can follow the exact instructions provided by the device’s operating system and the network firewall.

Warning:

You must take your own risks by disabling or changing the settings of the network firewall. This could expose the network and any connected devices to potential threats.

1. 1. 1. Click Windows to search for Command Prompt.
      2. Right-click the Command Prompt result, and then in the mini-menu select Run As Administrator.
      3. Now do the following:
      4. After the PiHole interface has been invoked, execute these commands in the Command Prompt
      5. After PiHole has been disabled, you can launch the Amazon app. Hopefully, it will be clear of CS11. Add the
      6. Amazon domains into the exclusions section of PiHole. The following domains should be added:
      7. After that, you can enable PiHole again by performing the following commands in an elevated prompt

You can use the browser version of Amazon’s app, or another platform similar to the Android version of Amazon’s app, if none of these options work.

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